TERMS AND CONDITIONS

We want to ensure that your visit goes smoothly. Please review and agree to our terms and conditions.Rest assured, if you encounter any issues, we are confident that we can find a solution. Please don't hesitate to contact us if you need any assistance.

GENERAL PROPERTY TERMS AND CONDITIONS

Quintosapore (“we”, “us”, “our”) is an organic farm of Soc. Agr. Rio Trova Ss di Alessandro e Nicola Giuggioli.

By visiting Quintosapore farm and using its facilities, you acknowledge that you do so entirely at your own risk. Neither the farm nor its staff will be held responsible for any damage, injury, or loss to you, your property, or any person under your care, guardianship or custody. This applies to all services and supplies provided by Quintosapore.You understand and accept that there may be various risks or dangers associated with Quintosapore and its farm property and the use of its facilities. Therefore, you and all members of your party for whom you are legally responsible agree to comply with all warning notices and instructions made by Quintosapore, its management, and its employees regarding the use of the facilities.By clicking to accept this form, you confirm that you have read and understood the terms and conditions stated. You also agree to be bound by these terms and conditions personally and on behalf of your party. Please note that regardless of any charge instruction, the guest who signs below will be personally liable for all incurred charges.

BOOKING & PAYMENT

When you inquire, Quintosapore will issue a quotation. This quotation will be valid for ten working days from the issue date. The booking will be released unless confirmation is given within this time frame.Please note that the reservation will only be confirmed once the applicable amount has been paid in full to Quintosapore. Once the payment has been received, a confirmation email will be sent to the client, including details of the experience and payment received.Full prepayment is required for all experiences at the time of booking.

CANCELLATIONS & REFUNDS

Please take note of the following Cancellation Policy for Quintosapore:If you need to cancel your experience booking, you can do so up to 7 days before the start date and receive a full refund, minus an administrative charge of €20 per person. Alternatively, you can get a voucher for the total value of the experience, which can be used at a later date.If you cancel less than seven days before the start date but more than 72 hours in advance, you will be charged 50% of the total cost.Cancellations made within 72 hours of the start date will not be refunded.We are a small business and make special arrangements to provide you with a unique experience. We appreciate your understanding of our cancellation policy.

WEATHER POLICY

All of Quintosapore’s experiences are held outdoors. We do our best to ensure that your experience runs smoothly, but we cannot be held responsible for circumstances beyond our control or for any sudden weather changes that may affect the event.Please be informed that Quintosapore reserves the right to cancel an experience or event. In the unlikely event that Quintosapore has to cancel an event due to adverse weather conditions, we will either agree upon an alternative date or issue a refund to the original method of payment used at the time of booking.

FOOD & ALCOHOL

Quintosapore will provide all food and beverages. Alcohol will only be served to legal drinkers and should be enjoyed responsibly and in moderation.

ALLERGIES

Quintosapore is not a restaurant that can guarantee that its menu is entirely free of common allergens. However, we understand that allergies can seriously concern some of our customers, so please discuss your requirements with us beforehand. We will do our best to accommodate your needs if we are able to.

CHILDREN

At Quintosapore, we welcome children with open arms. However, it's important to note that parental supervision is always necessary to ensure the children's safety and well-being since we are a working farm. Guardians are solely responsible for their children's safety on our premises. Please be aware that we do not provide childcare facilities or nanny services.We understand that pets are often considered family, but we have some animals on the premises, and we ask you to kindly leave your furry friends at home.

WHEELCHAIR ACCESS

Quintosapore offers a rustic farm experience in the countryside. Unfortunately, our farm's location makes it very challenging for wheelchairs. Please get in touch so we can discuss your specific requirements.