If you have any questions, we're here to help you.
Reach us by phone at +39 346 860 3810 or by email, if you prefer, at email@example.com.
We offer free delivery for orders over €75. For orders under €75, the shipping fee will be calculated based on your order and shipping address. The fee will be displayed at checkout. Standard courier delivery is available from Monday - Friday. The delivery time with our courier service may sometimes exceed the estimated 2-3 working days - we appreciate your patience.
The shipping fee for your order will be calculated based on your order and shipping address. The fee will be displayed at checkout. The delivery time with our EU courier service may sometimes exceed the estimated 5-7 working days - we appreciate your patience.
We cannot provide a standard quote for deliveries outside the EU zone due to the complexity of delivery, duties, and other related factors.
We are committed to providing excellent customer service, so if you are interested in purchasing our products for delivery outside the EU, please do not hesitate to contact us at firstname.lastname@example.org or call +39 346 860 3810.
When you give us the details of your order and address, we will send you an accurate quotation in three working days.
If you're interested in doing business with us from abroad, we'd be delighted to hear from you. Please feel free to send us an email with your trade enquiries at email@example.com
RETURNS AND CANCELLATIONS
If you receive an incorrect item, please get in touch with us within 7 days of delivery. We will arrange to replace it with the correct one.
Our policy is to supply goods in perfect condition. If you receive damaged items, please let us know for a free exchange within 7 days.
Cancellations or changes
Unfortunately, orders cannot be cancelled or amended once they have been paid for.
We do not accept returns. If there is a problem with your order, please get in touch with us within 7 days of delivery.